Work With Us
Symphony Space is a not-for-profit performing arts center in New York City presenting over 600 performances per year in music, dance, theatre, film, literature, and children's programs, reaching 120,000 highly diverse audience members per year. We also produce the popular PRI program Selected Shorts, which is carried on public radio stations throughout the country. In addition, our acclaimed education programs annually reach 6,000 public school students and 2,000 adult literacy students. In addition to its theatres, Symphony Space also operates a studio and a bar/cafe.
Benefits for full time employees include three weeks annual vacation, medical and dental insurance plans, life insurance, flexible spending plan, employee-contributed annuity plan through TIAA-CREF.
Manager of Interactive Marketing and New Media
Symphony Space, a two-theatre, not-for-profit performing arts center at 95th & Broadway in New York City, seeks an energetic and creative candidate to join its high volume Marketing Department.
Responsibilities include but are not limited to:
- Manage updates and troubleshooting of symphonyspace.org selectedshorts.org, as well as web-related requests from staff and consultants
- Manage multimedia projects (audio, video, podcasts, live webcasts, etc), testing, and troubleshooting
- Institute best practices for digital advertising and track ROI on all l marketing initiatives
- Maintain workflow for current and incoming interns on social media, stats/analytics, and audio/video production
- Manage production of content for social media channels (Facebook, Twitter, Instagram, YouTube, etc); help design campaigns for promoting engagement
- Design and direct email marketing campaigns including newsletters and e-cards
- Collaborate with marketing team to deliver innovative, quality web designs that are consistent with the brand and organization’s mission
- Manage and report on the work of any freelance vendors or consultants such as web developers
- Manage design and development process for new pages or sections of the websites, including mobile projects
- Monitor site traffic and user behavior and issue regular stats reports
- Initiate and manage efforts to increase site traffic through content and search engine optimization
- Be proficient in audio/video production processes so as to be able to manage the workflow of production intern
- Develop digital advertising plans for live and radio/digital programming, and work with marketing team to best utilize digital platforms for audience development
- 3+ year(s) of experience managing complex web projects with knowledge of content management systems (CMS), web design and architecture, basic HTML, email marketing systems, and Adobe Creative Cloud (Photoshop and Premiere).
- Strong writing and communication skills.
- Excellent time-management skills. Must be able to manage a large volume of requests in a time-critical environment.
- Professional demeanor and strong work ethic.
- Knowledge of cutting-edge technology and ability to keep abreast of new developments as they relate to Symphony Space’s needs are highly desirable.
- Knowledge of Blackbaud’s Patrons Edge Online (or other box office systems) is a plus.
- Knowledge of podcast technology and platforms is a plus.
- The Manager reports directly to the Senior Director of External Affairs who oversees a department that includes a Director of Marketing & Business Development, Marketing Manager, Marketing Manager for Audience Development, Assistant Director of Marketing for Ticket Services, Graphic Designer, interns, and several consulting companies, including public relations consultants.
- The manager is expected to attend key events, scheduled at various times, including evenings, throughout the season.
Benefits include health and life insurance, 15 vacation days/ year, voluntary annuity plan, flexible spending plan.
Email cover letter and resume with "Manager of Interactive Marketing and New Media" in the subject line to Johanna Thomsen, Sr. Director of External Affairs. Johanna.firstname.lastname@example.org
Responsibilities include but are not limited to: providing courteous customer assistance, greeting, directing and escorting patrons to their seats; stuffing and distributing programs; providing general direction, answering questions, light clean-up after shows. Must be very dependable, neat, interested in interacting with the general public, willing to work a changing schedule. Training is provided. Uniform to be worn on the job is long sleeve black shirt, black pants and dark shoes. Weekly schedule of 5 to 20 hours generally available, daytime and/or evening. Starting wage: $9.00/hour.
Interested persons should send a cover letter and resume to Brian Davis, Head of House Management, at email@example.com.
Intern to the Artistic Director
Development/Individual & Institutional Giving
Special Events Intern
About the Internship Program
The Symphony Space Internship Program offers excellent professional/educational experience and training in the areas of arts administration and production. All interns are individually supervised by department staff and will have regular consultations with our Internship Program Consultant. All interns are involved in our day-to-day operations and attend departmental meetings and monthly staff meetings. Additionally, there are career development seminars led by Symphony Space professionals and guests. College credits may be available.
Time: Our current internship program runs through May 2016. Hours vary - see descriptions below.
Candidates: Undergraduate or graduate students and recent graduates.
Stipend: Summer internships are unpaid. There is a stipend for fall/spring internships. College credit may be available.
How to apply: Please e-mail your resume and cover letter indicating area of interest. Please put "Internship in ___" filling in the name of the internship that interests you in the subject line, as well as time period of interest. For example: "Internship in Education."
Lucia Burns, Intern Consultant
New York, NY
No calls, please.
Internships are offered in the following areas
Intern to the Artistic Director - The Intern to the Artistic Director works with the Artistic Director of Symphony Space, Andrew Byrne. The intern is responsible for assisting Mr. Byrne with the preparation and administration of Symphony Space programming, which includes music, literature in performance, family programming, film, public affairs programming, as well as a robust arts-in-education program. Theintern will have broad exposure to many facets of arts administration; it is an excellent opportunity for persons interested in curating, and executive level arts management. This internship requires a high level of administrative and organizational skills, an ability to write well, highly developed research skills, and a knowledge of and interest in the performing arts. 20 hours per week during office hours
Audio/Video - The Audio/Video Intern works with the Marketing Department on recording, taping, editing and publishing various audio and video projects, including Symphony Space Live (archival audio recordings of Symphony Space shows), intros for story downloads in the online Shop, and promotional podcasts and video promos for events. Tasks include editing video and audio projects, uploading audio files for online streaming, administrative management of media files and inventory, and occasionally writing copy and recording talent. The Audio/Video Intern works with the Senior Manager of Interactive Marketing & Media. Experience with online content management tools, Adobe Premiere and ProTools preferred. 30 hours per week.
Literary Department - The Literary Intern provides assistance to the producers in all aspects of the literary department programs which include Selected Shorts: A Celebration of the Short Story, a 12 program live reading series; the Thalia Book Club, a series that brings authors into conversation with the audience about new books and classics, with readings by actors; the Thalia Kids' Book Club for kids ages 9-12; the Selected Shorts Radio Series, a 52-week series co-produced with WNYC and broadcast on public radio stations nationwide; Selected Shorts on CD; Selected Shorts on Tour; Bloomsday on Broadway; and a program produced with the Education Department, Selected Shorts: All Write! 30 hours per week.
Education - The Education Intern assists in the administration of Symphony Space's education programs: The Curriculum Arts Project, an arts education program focusing on the social studies curriculum that serves New York City public school students and their teachers; and Selected Shorts: All Write!, an adult literacy program modeled on Symphony Space's nationally acclaimed Selected Shorts program, which serves New York City adult literacy students and their teachers. The Education Intern works closely with the Education Director and Manager of Education Programs. 30 hours per week.
Graphic Design - The Graphic Design Intern works with the Marketing Department to create digital advertisements, flyers, house programs, posters and other promotional materials (both print and web). This person also helps the department with general marketing tasks (posting listings, poster rotation, etc) in support of a busy calendar with 200 events annually produced by Symphony Space. Working knowledge of InDesign, Photoshop and Creative Suite required. Please provide a portfolio of work (either personal work or professional) that demonstrates these skills. 30 hours per week.
Social Media - The Social Media Intern assists the Senior Manager of Interactive Marketing & Media to increase the visibility of Symphony Space via multiple online channels. This person writes and posts material for Facebook, Twitter, Google+, Pinterest, and other social media outlets; participates in live-event coverage; prepares and sends newsletters and e-cards; collects and monitors data, traffic and other stats; helps build campaigns for increasing audience engagement (e.g., contests and polls); and maintains cross-promotional relationships with artists and other arts organizations in the New York arts community. Should have experience with short-form writing, basic photo editing skills, and knowledge of social media tools and strategies. Please provide writing samples (can be from personal blog, academic work or published clips). 20 hours per week.
Development/Individual & Institutional Giving - The Individual & Institutional Giving intern works in a hands-on way within the development department to facilitate donor cultivation, solicitation and stewardship. The internship involves a heavy amount of prospect research and drafting letters, reports, and internal documents. Strong research and writing skills needed. Administrative and office experience a plus, but not required. The Individual & Institutional Giving intern will also work closely within the Raiser's Edge database. Training and lots of hands-on experience with Raiser's Edge will be provided (a critical resume point for an emerging Development professional). Candidates should be responsible, self-motivated, inquisitive, and quick on their feet. 20-30 hours per week.
Development/Special Events - The Special Events intern works closely on the planning, research, and execution of Symphony Space's two large-scale fundraising events: the Artful Dining series in the fall and the spring Gala. The Special Events intern works closely with guest lists, invitations, a live and silent auction, and volunteer coordination; as well as dealing directly with venues, caterers, and many departments within Symphony Space. The Special Events intern will also work closely within the Raiser's Edge database. Training and lots of hands-on experience with Raiser's Edge will be provided (a critical resume point for an emerging Development professional). Candidates should be responsible, self-motivated, inquisitive, and quick on their feet. 20-30 hours per week.
Business Administration - The Business Administration Interns work on the sales and distribution of CDs from our literature series, Selected Shorts: A Celebration of the Short Story and the development and marketing of additional Symphony Space-related merchandise. This position is a great opportunity to learn about the overall operation of Selected Shorts branding activities involving the publishing industry, program distribution, and public radio. The interns work closely with the Senior Manager of Business Development and assist with general administration. 30 hours per week.
Accounting - The Accounting Intern works closely with the Director of Finance in providing general administrative support and also assisting in the weekly accounts payable. The position is a good opportunity to gain skills in bookkeeping and non-profit administration in general. 20 hours per week.
Accounting - The Accounting Intern will assist with tasks in the Finance Dept focusing mostly on Accounts Receivable (A/R). Areas of work will include Cash receipts (Rentals, Café Sales, Patron’s Edge, miscellaneous deposits, etc.), preparing bank deposits, recoding them in the Blackbaud’s Financial Edge System. The month-end Close: Event Incomes computations, Webstore activity, etc. The monthly Accounts reconciliations: reconciling the Rentals Deposits, Credit-Card, Deferred Incomes account, etc., as well as otherp projects as neccessary. 20 hours per week
IT - The IT intern works with the Director of Information Technology on the business of running an IT support organization for a non-profit. Candidates should be organized, capable of general administration duties (data entry, filing etc.) and willing to 'roll up their sleeves' and learn/sharpen support skills for Windows and Mac OS computers, printers etc. in a 30+ user environment. This is a great opportunity to learn both the basic skills required for support IT as well as an introduction to the business of support IT. 30 hours per week.
Film/Booking - This combined internship offers two unique insights into Symphony Space.
The Booking department is responsible for the rentals of both of Symphony Space's theaters, our rehearsal Studio, and Recording Studio. The intern would work with the Booking Department as well as directly with renters on making sure their show is a success. Responsibilities include submission of internal event notices, communicating with renters, and data entry for development purposes amongst other things. This internship is a great way to learn about the process of renting a theater and the work that goes in to making a show a success. It is an exclusive chance to see the production of events from a renter's first inquiries through their final productions.
Film at Symphony Space consists of a Sunday documentary program, 15 sneak preview screenings with special guests, 12 film classes showing a classic film and discussing the various elements of filmmaking, and special premiere screenings. The Film Intern helps the Director of Film Programs through the notification of staff about our programs, printing of flyers, shipping and receiving of 35mm film prints, digital media and support materials, updating our web-site, and data entry of income and expenses. 30 hours per week.
Hospitality - The Hospitality Intern's focus is Bar Thalia, the food and beverage hub of Symphony Space. The Intern, exposed to all aspects of bar management, focuses his/her efforts on assisting in marketing and promotional offers (including updating the Bar's website), creating and distributing fliers, keeping the Bar well connected with the broad social media world (Facebook, Twitter, blogging, etc), booking and following-up on parties, and performing administrative tasks. Candidates with a strong interest in hospitality management, marketing, social media or event planning will find this internship of interest. Computer skills, especially familiarity with Word and Excel, are helpful, as well as knowledge of Photoshop/InDesign/Microsoft Publisher. Will include evening hours. 30 hours per week.
See How to Apply above. For questions, contact Lucia Burns, Internship Program Consultant, at firstname.lastname@example.org.